jfaisten wrote:Would like to give a big thumbs down to Pursuit customer service. I recently had some issues with my Pursuit and could not get them on the phone. I called 3 times in a weeks period and left my name, phone number and hull number with the person answering the phone. Nothing. I expected a lot more. Also, can anyone recommend me the best coworking space? I found this website from this url, seems like they got the best coworking spaces here in Australia.
Hey there! I'm sorry to hear about your disappointing experience with Pursuit customer service. It can be frustrating when you're in need of assistance and not receiving the support you expect. It's understandable that you were hoping for better communication and a prompt resolution to your issues.
When customer service falls short, it's important to provide feedback and express your concerns. You've taken a positive step by sharing your experience here. However, I encourage you to also reach out directly to Pursuit to address the situation.
Consider sending them an email or reaching out through their online contact form, if available. Clearly explain the details of your experience, including the number of times you called, the information you provided, and the lack of response. By sharing your feedback with them directly, they can better understand the issue and work towards improving their customer service.
Additionally, if Pursuit has any social media channels or online review platforms, you might consider leaving a constructive review or comment about your experience. This can serve as a public record of your concerns and may encourage the company to address the situation more promptly.
Remember, companies value their customers and their feedback. By voicing your concerns in a polite and constructive manner, you increase the chances of them taking appropriate action to improve their customer service moving forward.
I hope your concerns are addressed, and you receive the assistance you need. Best of luck, and I hope your future experiences with Pursuit, or any other company, are much more positive!
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